Frequently Asked Questions
Welcome to our FAQ section! Here, we've compiled a list of common questions and answers to help you better understand our products, services, and processes. Whether you're curious about our custom challenge coins, need assistance with our digital assets, or have inquiries about our website and ordering procedures, you'll find helpful information here. If you don't see your question listed, feel free to reach out to us directly—we're always here to assist you!
Custom Challenge Coins
What are custom challenge coins?
Custom challenge coins are unique, specially designed coins that represent organizations, events, or achievements. They are often used for recognition, commemorative purposes, or as promotional items.
How do I start the process of creating a custom coin?
To start, simply contact us with your design ideas or concept. We will guide you through the process, from initial design to final production. Providing us with any logos, text, or specific requirements will help streamline the design phase.
What materials are used for custom coins?
Our custom coins are typically made from high-quality metal alloys, including brass, zinc, and copper. We also offer options for enamel color filling, antique finishes, and various plating choices such as gold, silver, and bronze.
Can I see a sample before final production?
Throughout the project, there will be three stages you will be asked to review the progress. The first stage is after the artwork is agreed upon and sent off to manufacturing. The second stage is after the manufacturer provides us with the 2D artist concept of what is possible with the CNC machine. The third stage is when the manufacturer provides us with the 3D rendering of how the CNC will cut the mold.
What is the minimum order quantity for custom coins?
Yes, we can accommodate smaller orders, but it's important to note that it may not be cost-effective for the customer to order less than 50 units, whether it's for the initial order or any subsequent reprints.
How long does it take to produce custom coins?
The production time for custom coins varies depending on the complexity of the design and the quantity ordered. Generally, it takes about 6-8 weeks from final approval of the design proof to complete production and delivery.
Can I customize the shape and size of the coin?
The cost depends on factors such as the size, material, design complexity, and quantity of coins ordered. We offer competitive pricing and will provide a detailed quote based on your specific requirements.
How do I start the process of creating a custom coin?
To start, simply contact us with your design ideas or concept. We will guide you through the process, from initial design to final production. Providing us with any logos, text, or specific requirements will help streamline the design phase.
Do you offer design assistance?
Yes, our team of experienced designers is here to help bring your vision to life. We offer complimentary design assistance to ensure your custom coin meets your expectations.
How do I place an order for custom coins?
To place an order, simply contact us through our website or email. Provide your design specifications, quantity, and any other relevant details. We will confirm your order and guide you through the payment and production process.
What are the payment options?
We accept various payment methods, including credit cards, PayPal, and bank transfers. Payment terms will be discussed and agreed upon during the ordering process.
Can I reorder the same design in the future?
Yes, we keep all design files on record for future reorders. Just provide us with your previous order details, and we can produce additional coins as needed.
Custom Asset Development
What types of 3D assets do you create?
We create a wide range of 3D assets, including characters, environments, props, and vehicles. Our assets are suitable for games, animations, VR/AR experiences, and architectural visualizations.
What software do you use for 3D asset development?
We primarily use industry-standard software such as Blender and Maya for modeling, sculpting, and Substance Painter for texturing. We can also work with other software based on project requirements.
Can you create both low-poly and high-poly models?
Yes, we have expertise in creating both low-poly models for real-time applications like games and VR, as well as high-poly models for cinematic and detailed visualizations.
Do you provide texturing and rigging services?
Absolutely! We offer comprehensive services including modeling, UV mapping, texturing, rigging, and animation to ensure your 3D assets are ready for integration into your projects.
How do I start a 3D asset development project with you?
To start, contact us with your project requirements and any reference materials. We'll discuss your vision, provide a quote, and outline the development process. Once everything is agreed upon, we'll begin creating your assets.
What is the typical turnaround time for 3D asset development?
Turnaround time depends on the complexity and number of assets required. A single, simple asset might take a few days, while a complex scene or character could take several weeks. We provide estimated timelines once we understand your project scope.
Can you work from concept art or do you provide concept design services?
We can work from your provided concept art or sketches. If you need concept design services, our talented artists can create detailed concepts based on your ideas before moving to the 3D modeling stage.
What formats do you deliver the final 3D assets in?
We can deliver 3D assets in various formats, including .FBX, .OBJ, .DAE, .STL, and others, depending on your specific needs. We ensure compatibility with your preferred software or engine.
Do you offer revisions or modifications after the asset is delivered?
Yes, we offer revisions to ensure the final asset meets your expectations. We'll discuss the revision policy and any associated costs during the initial project consultation.
What are your pricing models for 3D asset development?
Our pricing is based on factors such as asset complexity, detail level, and project deadlines. We offer competitive rates and can provide a detailed quote after reviewing your project requirements.
Do you provide support for integrating 3D assets into our projects?
Yes, we can offer support and guidance for integrating the 3D assets into your game, application, or other projects. Our team is experienced in various engines like Unreal Engine and Unity.
How do I ensure the 3D assets match my project’s art style?
We closely collaborate with you to understand your project’s art style and requirements. By reviewing reference materials and conducting regular check-ins during development, we ensure the final assets align with your vision.
Architectural Design Creation
What are architectural construction documents?
Architectural construction documents are detailed drawings and specifications that outline the design, materials, and construction methods for a building project. They serve as a guide for contractors to follow during the construction process.
What is included in a set of construction documents?
A complete set of construction documents typically includes floor plans, elevations, sections, details, schedules, and specifications. These documents cover all aspects of the building, from the foundation to the roof, including electrical, plumbing, and mechanical systems.
How do I start the process of obtaining construction documents?
To start, contact us with your project requirements and any initial design ideas or sketches. We will discuss your needs, provide a proposal, and once agreed, begin developing your construction documents.
How long does it take to prepare construction documents?
The time required to prepare construction documents varies based on the complexity and size of the project. A small residential project might take a few weeks, while a large commercial project could take several months. We will provide a timeline estimate after discussing your project.
What information do I need to provide for construction documents?
To create accurate construction documents, we need detailed information about your project, including site surveys, zoning requirements, design preferences, and any specific materials or systems you want to use. The more information you provide, the more precise the documents will be.
Can you help with obtaining building permits?
Yes, we can assist with the permitting process. Our construction documents are designed to meet local building codes and regulations, making it easier to obtain the necessary permits for your project.
Do you offer revisions to the construction documents?
Yes, we offer revisions to ensure the documents meet your expectations and comply with any regulatory requirements. We will discuss the revision process and any associated costs during the project planning phase.
How much do construction documents cost?
The cost of construction documents depends on the scope and complexity of the project. We offer competitive pricing and will provide a detailed quote after reviewing your specific requirements.
Can you work with my contractor during the construction phase?
Absolutely! We can provide ongoing support and coordination with your contractor throughout the construction phase to ensure the project is built according to the construction documents.
Do you offer 3D renderings and visualizations?
Yes, we offer 3D renderings and visualizations as part of our services at additional features. These can help you visualize the final project and make informed decisions during the design process.
What sets your construction documents apart from others?
Our construction documents are known for their precision, clarity, and attention to detail. We ensure that every aspect of the project is thoroughly documented, which helps prevent misunderstandings and delays during construction.
How do I ensure my construction documents meet local building codes?
We stay up-to-date with local building codes and regulations and incorporate these requirements into our construction documents. This ensures compliance and facilitates the permitting process
Can you provide construction documents for both residential and commercial projects?
Yes, we have experience in creating construction documents for both residential and commercial projects, ranging from single-family homes to large commercial buildings.
What other services do you offer related to construction documents?
In addition to construction documents, we offer services such as site analysis, feasibility studies, project management, and coordination with engineering firms for structural, electrical, and mechanical systems.